Here are five key communication skills that help you speak with clarity and influence:
- Speak to lead: Be concise and purposeful. State your main point up front, then provide essential supporting details. Avoid filler and rambling.
- Control emotions: Manage tone, pace, and body language. Stay calm under pressure, and use measured affect to convey confidence and credibility.
- Assert authority: Demonstrate confidence through decision readiness, clear stance, and decisive language. Use assertive (not aggressive) phrases to own your viewpoints.
- Master questioning: Use thoughtful questions to uncover needs, invite collaboration, and steer conversations. Balance open-ended inquiries with targeted, clarifying questions.
- Avoid oversharing: Share relevant information and context without unnecessary details. Tailor your message to your audience and avoid clutter that can dilute your point.
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